Frequently Asked Questions
What is your return policy?

We accept returns within 30 days of purchase, as long as the item is in its original condition and accompanied by a receipt.

Please note: we are unable to accept returns on certain items, including (but not limited to) candles, bookmarks, matchbooks, and stickers—thanks for understanding!
Are you hiring?

Not at the moment! Any future openings will be posted to our Instagram and website. In the meantime, thank you for thinking of us—it means the world.
Can you carry my book?

Possibly! We love discovering new stories. Please fill out this form to tell us more about your title.

At this time, we are only accepting romance submissions. We do not consider books that are non-romance or available for free online.

While we’re not able to read every submission, if your book feels like a good fit for our shelves, we’ll be in touch directly.
Can I suggest authors & titles that I would love to see in store?

Yes, please! We love hearing what you're reading and dreaming about.

Fill out our suggestion box here.
Can I order books through your website?

Yes! Our online shop carries a broader selection of titles than we can fit in-store.

All online orders are fulfilled by our distributor, and shipping + order updates will come directly through Shopify.
Can I host an event at HOF?

Possibly! We’re open to readings, meetups, and cozy gatherings that align with the spirit of the shop.

There is a fee for renting the space after hours or if you'd like exclusive use of the space.

Head to our Event Request Form and tell us more about your event idea—we’d love to hear it.

Authors & publishers, please use our Author & Publisher Request Form.
Does HOF host bookclubs?

We do! Current book clubs include:

Curious Romantics Book Club - features a rotation of romance sub-genres for those who want to try something new or who are new to the romance genre.

Fantasy Romance Book Club - it's in the name!

Certified Freaks Book Club - features explicit, open door romance picks that span various sub-genres. Your freak WILL be matched.

All clubs meet on a monthly basis at Hearts on Fire Books. Take a look at our Events page or our Instagram for more information.